FAQ's

If you can’t find what you’re looking reach us at our contact page.

How do we get this started?

Reach out however you feel most comfortable.
Whether that’s calling, emailing, or texting.
We understand the process can be overwhelming.
Tell us your vision for the final product, and we’ll figure out the next steps.

What sets your company apart?

We’ve been creating awesome videos for over 20 years.
Our approach has evolved with technology, allowing us to accomplish more with less.
What once took a large crew can be done with a smaller, more efficient team, saving both time and budget.

How do you customize content?

We believe in a personalized approach, where we invest time to truly understand you, your team, and your business.
As we learn more about your brand, we tailor the project to capture the essence of what you’re all about.

What is the typical turn around time?

Simple projects can be done in days.
More complex ones will take longer.
Here’s a typical timeline:

1. Initial Call: 1 day to provide an estimate.
2. Pre-production: 0.5 to 2 days for scripting, scheduling, and planning.
3. Recording: 1 to several days, depending on complexity.
4. Editing: 1 day to several weeks, depending on project scope.
    An “About Us” video usually takes 3-6 days.

How much does it cost to create a video?

Every video is custom made so we estimate the price based upon the time and resources that will go into the finished product.
If you want a very rough estimate check out our pricing page where you can see some examples of what a video may cost.

If you’ve got a budget in mind we can also let you know pretty quickly if the project is possible. 
We believe in giving you the most value for you’re budget and won’t add production days or editing hours to use up your entire alloience.
In full transparancy, we’ve provided a link to the same estimating calculator we use so you can play around with the numbers yourself.

What is included in your price?

Our video production packages typically include the following:

  • Initial concept development and scriptwriting
  • Pre-production planning and storyboarding
  • Professional recording with high-quality equipment
  • Post-production editing, color grading, and sound design
  • Music licensing and voice-over recording (if required)
  • One round of revisions based on client feedback
  • Final video delivery in the desired format and resolution
Can you handle everything for me?

If you want to be more hands off we’ve got you covered.
We can come up with ideas, create the initial script, and if needed secure locations and book actors.
We’ll still need to collaborate on scheduling and get all the moving parts approved.

How do revisions work?

Once you’ve seen the first edit, we offer two rounds of revisions within our initial estimate.
Providing feedback is simple, click the link we provide and make comments right on the video.

Additional revisions are billed hourly.

Can I get a copy of the raw footage?

Raw footage is available at an additional charge, granting you full rights to use the any of the content as you wish.

It’s 30% extra if arranged before the shoot, and 100% of the production cost if decided post-shoot.

Can You edit footage we provide?

We’re happy to review your footage at no charge and assess if we can work with it.
The quality of externally shot footage varies, so an initial review is essential.

What is your payment structure?

For most projects, we require a 50% deposit upfront to secure your booking and begin the pre-production process.

The remaining balance is due upon completion of the project, before the final video files are delivered.

We accept payments via bank transfer, credit card, or PayPal. For larger or more complex projects, we may agree on a custom payment structure with multiple milestones.

I've got a question not listed here.

Check out our contact page.
Send us an e-mail, call or text.
We generally get back within a few hours if we aren’t on a shoot.